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// NetEase Info

Dear Partner,

It has been already few weeks that NetEase statistics are available in Backstage. More specifically, NetEase started to send us their daily reports since May 21st, 2020 and we have displayed them in Backstage since July 23rd, 2020. However, we have recently noticed that these reports were incomplete, and it turned out that they did not contain the entire catalog of Mixnauten’s artists. 

We immediately requested to fix it from NetEase. With their quick reaction, we have verified that the data are complete since the report of July 29th  . Now those completed data are available on Backstage and that is why you might see the different volume of streams after July 29th .

Clearly we still have to complete the data inserted before July 29th. We are currently analyzing the impact and trying to find the best way to proceed it as soon as possible. We will keep you informed on the progress. 

For your information, our goal is to provide you with all NetEase stream statistics since January 1st, 2020.

// New Genres

Dear Client,

We are happy to announce that we have updated the list of music genres in your backstage!
More adapted to the market and to your target audience, these updated genres will optimize your catalog's classification and visibility on streaming platforms and will improve your audience's experience.

// New tool: Backlink

Dear Client,

We are proud to announce the launch of a brand new promotion tool in your Backstage. Backlink makes it easy for artists and labels to promote their releases, allowing them to share a unique link to their music on streaming and download platforms.  Thanks to the “Pre-Save” feature, Backlink enables artists and labels to communicate about their music and develop their audience before release date. 


Once your release is out, Backlink provides smart links to your music on Digital Music Services. You will find Backlink in your Backstage side navigation menu under the Promotion tab or you can access it here. We plan to add new features to Backlink in the near future, such as integrated analytics to understand fan behaviours; and as always, constant improvement in data transparency for artists and labels.

Your feedback are welcome.

// Datamusic : Apple Music Demographics Update

Dear Partner,

In a continuous effort to protect users anonymity on its platform, Apple Music recently changed its reporting method regarding unique listeners. This change requires us to update our unique listeners management system. Consequently, and to ensure service continuity, Apple Music demographic data visibility will be deactivated on Datamusic during this update, starting today. Nevertheless, Apple Music streaming data will still be available on your tool during this period. 

We apologize for the inconvenience caused by this issue and will keep you updated on its resolution.

// Datamusic: Unavailable new Data

Dear Partner,

We are glad to inform you our tech team has fixed the issue regarding data unavailability in Datamusic.  All missing data is currently being processed and will be progressively integrated to your analytic tools starting end of the week. All gaps in your charts will be filled by May 22nd.

We apologize for the inconvenience caused by this delay and remain at your disposal for any additional information on this matter

// Datamusic : Unavailable Data

Dear partner,

We are experiencing some issues in our daily reports processing. Consequently, Daily Sales data will be temporarily unavailable starting May 6th.  You can still use your Datamusic tool for queries before this date. 
We are doing everything we can to get the situation back to normal and will inform you as soon as this issue is resolved.

We apologize for the inconvenience.

// Juno and Beatport Unavailability

Dear Partner,

Due to delivery issues, Juno and Beatport daily reports will be temporarily unavailable in your Daily Trends tool, possibly resulting in temporary drops in your charts that include download data, starting December 11th for Juno and February 15th for Beatport.

These gaps in your charts will be filled as soon as the issue is resolved and will have no impact on your revenues.

We apologize for the inconvenience caused by this delay and remain at your disposal for any question on this matter at support@mixnauten.com

// Daily Trends tool improvement

Dear Partner,

In an effort to improve navigation and ease data analysis, listening context and retention data are now available in the "Audience" tab. Starting now, get all you need to know about your users at a glance.

// Apple Music playlist data now available in the Daily Trends tool

We are happy to announce that the Daily Trends tool powered by Datamusic in your Backstage now includes Apple Music playlist data. Starting today you will be able to see which of your tracks have appeared in Apple Music playlists.
This is available to view on the main overview page in ‘Top Playlisted Tracks’, and per track in the ‘Sources’ breakdown in ‘Top Playlists’.

Apple Music playlist information is up-to-date and viewable from 1st June onwards. Before this date, you may find incomplete playlist information.

// Discover the new Daily Trends

Welcome to the brand new Daily Trends, powered by Datamusic !

  • Your top playlisted tracks on Spotify and Deezer
  • Detailed demographics data of your audience for any of your tracks, releases and labels

// Deezer Daily Reports - Now Available

Dear Client,

As you may be aware, Deezer daily reports have not been available since September 6th 2015 due to an issue with Deezer’s reporting. We have been working to recover and ingest these reports, and as a result data from October 18th 2015 to January 9th 2016 is now available to view through Daily Sales. We are still working to ingest the remaining missing daily reports and hope to have these available very soon.

As usual, your Label Manager is available to answer any questions you may have on this.